Frequently Asked Questions

FAQS

Got questions? We’ve got answers.

Machines


  • Are your machines wash-down?

    Yes. All of our machines are designed to be as sanitary and simple to clean as possible. All of our surfaces are designed with a pitch to shed water and prevent pooling. We also include full washdown instructions with every machine. 

  • Can your machines do cooked or sticky rice?

    Yes! Sticky rice is what led to the invention of our machines. We can manage all sorts of foods, from sticky rice to pasta to fruit and more. See our Video section for examples.

  • How often do your machines need cleaning?

    Our machines are compliant with all applicable industry standards for cleanliness. The time between cleanings is a function of the type of product and the line speed. Contact our team to learn about how our machines work with your specific product.

  • How Many Containers Per Minute can you Fill?

    The speed of our machines varies by model, layout, product to be filled, and container type. Using a distribution system, and whether it a stop start or continuous line are other important factors. Some foods we can fill up to 120 containers per minute.

  • Do I need tools to clean your machine?

    We have designed our machines to be torn down for cleaning with no tools whatever. Assembly and disassembly is done with quick connections and hand tightening. The entire process takes only a few minutes.

  • Can Multi-Fill machines integrate with existing systems?

    Yes! Our machines are designed to be plug and play, meaning they can integrate well into virtually all existing lines. We manufacture them to fit your space and work within your existing systems.

  • What is assembly and disassembly like?

    All of our machines are designed for ease of use and minmal training. Assembly and disassembly procedures do not require any tools whatsoever. Our machines use quick connections and hand tightening to set up and tear down.

Have a Question not listed here?

Process


  • Do you work well with [A, B, C] Conveyor System?

    Our machines are fully cusotmizable, and are designed to work with all major conveyor systems. During the engineering step of our process, we build customizations into our machine to ensure it works well with your existing equipment.

  • How long does set up take?

    We work closely with your manufacturing team throughout our entire process. From engineering, to production, to installation, the process can take from 4 to 8 months.

  • Where are your machines built?

    All of our machines are proudly built at our main factory in West Jordan, Utah, USA.

  • What is your process like?

    Our process is designed to support your goals. First we meet with your team to understand your product and existing line. Next we will put together specific designs that will work within your existing systems. Last, we bring our product out to your location and work closely with you to get everything installed and working.

  • Is Multi-Fill a good fit for me?

    We stand behind our products 100%, but we know our machines aren't a good fit for every product and container. Contact our team to set up a demo of your product, and see if Multi-Fill is right for your company.

  • Do you offer a guarantee?

    We work closely with your team throughout the entire engineering process to ensure our machines can handle your product, container, and production line. We build our machine specifically for your application, and we do stand behind our workmanship. Contact our team to learn more.

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